Luxome’s Best Year Yet - 2022/23 Round Up

As the leading provider of student homes in Manchester and Salford, Luxome has reached new heights in delivering exceptional living experience throughout 2023. We are delighted to announce that our dedication and commitment has been recognised by our residents in their exit surveys and corresponding reviews.

100% 5-Star Reviews

One of the most remarkable achievements we celebrate is the outstanding recognition we received from our residents. Throughout the year 2022/2023, Luxome earned a perfect 100% of 5-star reviews on both Trustpilot and Google. This incredible feat speaks volumes about our unwavering commitment to exceptional service and our residents' satisfaction. We are immensely grateful to our residents for sharing their positive feedback and for inspiring us to continually raise the bar. Particular thanks must go to our Property Manager Suzie Hatton and her dedicated team.

Increased Customer Satisfaction

We firmly believe that happy residents create vibrant communities. That's why we are thrilled to share that our efforts resulted in a remarkable 20% increase in customer satisfaction compared to the previous year with 94% of respondents willing to reccommend Luxome to a friend. This achievement is another testament to the hard work and dedication of our exceptional team members, who continuously go above and beyond to ensure our residents' needs are met.

Landlord of the Year 2023 Award
We remain honoured to have received the Landlord of the Year 2023 award. This prestigious accolade recognizes our commitment to excellence and the exceptional quality of our student accommodation. Students deserve great homes and guidance, often they’re moving into a home away from family for the first time and we recognise that extra guidance and attention is needed to ensure a top quality living and learning experience.

Thanks For Choosing Luxome

As we bid farewell to our leaving residents, we express our heartfelt gratitude for being part of the Luxome family. We cherish the lovely interactions of the past 12 months and wish them the very best in their future endeavours. Meanwhile, we are eagerly preparing our homes to welcome the new batch of residents who will be joining us for the upcoming academic year from 1st August. We are excited to embark on this new chapter and create a warm, inclusive community where every resident feels valued, supported, and empowered.

The past year has been nothing short of extraordinary for Luxome. Our commitment to excellence, as reflected in our 100% 5-star reviews, increased customer satisfaction, and the Landlord of the Year 2023 award, motivates us to push the boundaries of exceptional service even further. We extend our deepest gratitude to our incredible Luxome team and our residents, past and present, for their trust and support. As we look ahead, we are eager to continue providing outstanding student homes and fostering an environment where learning is nurtured and friendships flourish.

Stay tuned for more exciting updates from Luxome